Our Privacy Policy

Privacy Policy for BNR Exotics

BNR Exotics ("we", "us", "our") operates bnrexotics.com and is engaged in growing and supplying dragon fruit, avocado, papaya, ginger, plants and related goods, as well as agricultural services such as consultancy, training, certifications, machinery rental, and import and export. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this site, you agree to the practices described here.

Information We Collect

We collect information in the following ways:

• Information you provide. When you contact us by phone, email, or through an enquiry form on this site, you may share your name, email address, phone number, location, and details of your enquiry, such as the products or services you are interested in.
• Information gathered automatically. Like most websites, our hosting and analytics tools may record technical details such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This data is used in aggregate to understand how the site is used and to keep it running properly.
• Cookies and similar technologies. See the Cookies section below.

We do not ask for, or intend to collect, sensitive personal information through this website. Please avoid sending such information unless it is necessary for your enquiry.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your enquiries about our fruits, plants, by-products, and agricultural services;
• Prepare quotes, process orders, and arrange delivery or export where relevant;
• Keep you informed about your enquiry, order, or our services;
• Enhance our website, products, and services;
• Comply with legal obligations and protect our rights.

We do not sell your personal information. We use it only for the purposes for which it was provided or as set out in this policy.

Cookies

This website may use cookies and similar technologies. Cookies are small text files placed on your device that help the site work and help us understand how visitors use it. We may use:

• Essential cookies required for the website to operate;
• Analytics cookies that help us measure traffic and enhance the site.

You can manage or delete cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

Third Parties

We may share information with service providers who help us operate this website and our business, such as web hosting and analytics providers, and with logistics or payment partners where needed to fulfil an order. These providers are expected to use your information only for the services they provide to us. We may also disclose information if required by law or to protect the safety and rights of BNR Exotics, our customers, or others. This website may link to third-party sites; we are not responsible for their privacy practices, and we encourage you to review their policies.

Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including to respond to enquiries, maintain business records, and meet legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Your Rights

You may contact us to:

• Ask what personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information, where we are not required to keep it;
• Withdraw consent to marketing communications at any time.

To make a request, please use the contact details below. We will respond within a reasonable time.

Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

If you have questions about this Privacy Policy or how your information is handled, please contact BNR Exotics:

Email: [email protected]

Phone: +91 7981999362